Meet the Featherlite Specialty Team

Endless possibilities of customization begin with the individual needs of the client. From there, the client's trailer expert, their Featherlite Segment Sales Manager, is their single point-of-contact responsible for the heavy lifting to make their project a success.

Mark Ackley - Featherlite Specialty Sales Manager

Mark Ackley

Segment Sales Manager

563-547-6186 office

641-220-5875 cell

mackley@fthr.com

Mark’s special areas of expertise include trailer development for marketing firms, government agencies and commercial car carriers. He also has a background working on airplane marketing and repair. His client list includes Creative Solutions, U.S. Coast Guard, National Guard, Daktronics, Barco, Dallas Airmotive and Cessna.

Mark joined Featherlite in 1997. He began in the interiors facility then moved to building lounges in NASCAR transporters. Later he was promoted to supervisor at Featherlite Interiors and then production manager. Mark has been a Featherlite Segment Sales Manager since 2008.

"Working in the factory for 11 years with engineering and component plant/trailer assembly gave me deep insight into meeting customer objectives by understanding the product from the ground up," Mark said. "This insight helps the process beginning with the goal to finally 'what done looks like.' I am able to guide and suggest ways that the trailer can be manufactured most efficiently to meet the needs desired. Many times sales people are hampered because they do not understand the production process. This can slow everything down, including customer satisfaction. But that is not part of the culture at Featherlite. We all know the production side of the business."

Apart from Featherlite, Mark has trained and raised paint horses his entire life. Before starting at Featherlite, Mark was in hotel and restaurant management--another discipline where meeting customer needs is extremely important.

Mike Galvin - Featherlite Specialty Sales Manager

Mike Galvin

Segment Sales Manager

563-547-6062 office

641-220-3392 cell

mgalvin@fthr.com

Mike's special areas of expertise include trailer development for racing teams from sanctions such as NASCAR Sprint Cup, Xfinity and Camping World Truck Series and World of Outlaw Sprint car teams. Also custom motorcycle, command center, mobile display, medical and vending trailers.

Mike has been with Featherlite in the sales department for over 20 years. Prior to that, he did Featherlite trailer design and manufacturing for five years.

According to Mike, "making each project better than the last", is what has made his service to the client so interesting and enjoyable over the past 20 years.

Before he joined Featherlite, Mike was a tool maker for a tool and die company. Today, when not working, he enjoys watching his children compete in sporting events and working with youth wrestling programs, as well as hunting, fishing and golfing, when time allows.

Meet the Team - Randy Hardwick

Randy Hardwick

Segment Sales Manager

563-203-0035 cell

rhardwick@fthr.com

Randy has nearly 10 years experience in sales of specialty vehicles (light/medium/heavy duty trucks and trailers) for mobile command, mobile communications, emergency response and mobile healthcare to federal, state and local government agencies. Customers include the US Army, FEMA, NSA, EPA, Port Authority, State Highway Patrol, County Sheriff, City Police, City Fire, County and City Emergency Management.

“I have always enjoyed the specialty vehicle industry because it requires working very closely with customers to define and support their needs which ultimately builds relationships,” Randy said. “Many of the vehicles I have sold were generated by the events of 9/11 and major hurricanes, so there is a certain amount of gratification when providing support to communities in need.”

Away from Featherlite, Randy enjoys watching his son play hockey. He also enjoys Dallas area professional sports teams, following the IndyCar Series (he’s a native of Indianapolis) and working in the yard with his wife.

Meet the team - Donnie Jewell

Donnie Jewell

Segment Sales Manager

336-614-0008 office

336-345-5351 cell

donniedjewell@fthr.com

Donnie’s experience in the trailer industry spans 20 years with special expertise in the areas of motorsports, corporate sales, equestrian and the medical industry. His motorsports focus at Featherlite includes working with teams within the IndyCar Series and NHRA, in addition to teams participating in motocross.

“Helping a team or client build something completely unique,” is what Donnie especially enjoys about his work within the specialty trailer industry. “There is something different all the time, which makes this business so enjoyable,” he says. “I enjoy taking a customer’s challenges and helping to turn it into something unique that meets and exceeds their expectations.”

Based in North Carolina, Donnie’s interests outside of Featherlite include snowmobiling, skiing, golfing, watching sporting events and enjoying time with his wife and two children.